Remote Support
The remote software AnyDesk allows our support staff to view your screen and control your mouse. In this way, we have the opportunity to investigate the most common issues in a very short time.
1. Download AnyDesk
Click on the above Windows icon to download AnyDesk for Windows.
Click on the above Apple icon to download AnyDesk for macOS.
2. Extract and run the file
Depending on your operating system, other messages may occur.
3. State your AnyDesk address and click Accept
Now you allow the support staff to view your screen and control your mouse.
4. Click Close after the session ends
